Microsoft Case Resolved – SharePoint Search Broken

Case Problem definition

Search feature broken – no search results are displaying

 

Scope of the case

Once we are able to perform a search on the site <yourSharePointSiteName> on the server <yourServerName>, we will consider this issue resolved. 

 

Steps Taken for resolution.

1. Went into central administration site –> application management –> content databases –> and then ensured that a search server is selected for the content database.

 

2. Since the crawler is known to behave incorrectly while crawling the sites using host header in the default zone, I suggested that we go ahead and extend the site and map it to the intranet zone.

 

3. Went into central administration site –> application management –> create or extend web application –> extend web application –> selected the site http://<site with host header> and extended the web application on port 99999 in the Intranet zone.

 

4. Now, I went into central administration site –> operations –> alternate access mappings –> and then clicked on the sharepoint site with host header –>clicked on OK and then clicked on Edit public urls –> swaped the urls between the default zone and the intranet zone. –> clicked on Save.

 

5. Now, I went ahead and ran the command below to stop the full crawl

stsadm -o spsearch -action fullcrawlstop

 

and then ran the command below

 

stsadm -o spsearch -action fullcrawlstart

 

Operation completed successfully.

 

6. Waited for half and hour and then did search, got the search results successfully.

 

Issue resolved

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